Retrieve, read, and respond to feedback left by learners on test questions. You can do this either in the VISION Learning Station or the VISION Developer module.
Find Learner Feedback in the VISION Learning Station
1.On the Main Menu select Records and then the Learner Feedback tab.
2.Use the search filter to locate the record(s) you want. Click the Search button after you have entered your search criteria.
a.Note that you must enter a From Date and To Date along with any other criteria you use, or the VLS will only search on today's date.
3.This provides a list of feedback with summary information.
Note that the Question ID is the unique VDM System ID and you can use it to "jump" to the question in the VDM.
4.View feedback for a question by clicking on the row with that question's information.
5.Here, you can take the following actions:
a.Click on the Question/Feedback tab to review the question and the feedback left for it.
b.Click on the Resolution tab to mark the feedback as "viewed", enter resolution, update the VISION database, and email the resolution to the learner who entered the feedback.
c.Click the Details tab to see the date, learner, exam, question ID, and proctor of the exam when the feedback was left.
d.You can also print any of this information with the Print button located on the top right of the window.
Find Learner Feedback in the VISION Developer Module
If you need to edit a question to resolve feedback, you will have to do so in the VISION Developer module. You can also view a question's feedback and any resolution entered for it in the VDM.
1.First, locate the question with the System ID you recorded from the VLS. Click on Search on the Main Menu and then select Jump.
2.Select Question and System ID, then enter the ID and click Jump.
a.If you do not have the question's ID you can search for it in the VDM by clicking Action Tracking on the Main Menu and selecting Open Question Feedback.
3.Double click on the question to open its properties page.
4.Click on the Feedback tab to see all feedback and resolution entered for this question.
5.You can enter or update the resolution here as well as in the VISION Learning Station. When you are done, click the OK button to save your changes.
